Worried about your drinking water? This Q & A sheet provided by Water New Zealand has some very helpful information.
View the Q & A sheet below or click on the button below to download the document.
Water Testing Hawke’s Bay is an essential service and remains open to help with urgent water testing requirements
Here at Water Testing Hawke's Bay we have been working hard to put in place a plan in response to Covid-19. The good news for clients is, as an essential service, we remain open for business and during this challenging time we can help with many of your water sampling and testing requirements.
This means that our laboratory continues to offer microbiological testing of drinking water and other water types provided they relate to primary industries or public health. If in doubt please give our team a call and they will advise whether we can accept your samples for testing.
Our acceptance of samples is strictly dependent on no face to face contact during delivery as the health and safety of our team is paramount. Robyn and Nina at Sample Reception can guide you though this process if you give them a call in advance..
The sampling team will be continuing to collect drinking water samples as normal in addition to any other scheduled jobs. If you do have a job booked with us we will make contact soon to ensure that our samplers can sign-in to your property in a safe outdoors environment. Social distancing must be maintained at all times. Please accept our right to cancel the job if we cannot ensure staff safety and well-being.
We will have limited ability to accept new sampling jobs over the next four weeks however if you have an urgent requirement please call us and we will endeavour to help.
In order to protect our team the doors of the laboratory and sampling office will be locked at all times during the lock down period. You can contact us by phoning 06 870 6449 or emailing email@example.com
We will keep in touch should circumstances change any of the above arrangements.
Thank you for your understanding. Stay safe.
The team at Water Testing Hawke's Bay thank you for your business in 2019 and wish you and your family a happy and safe festive and holiday season. We have enjoyed working with you this year and look forward to continuing our business relationship in 2020.
Our laboratory will be closed from 4pm on Tuesday 24 December 2019 and will re-open at 8am on Friday 3 January 2020. For urgent matters please phone 06 870 6449.
We are delighted to announce that the winner of our "So, you think you know what's in your water?" competition is James Hammond from Napier.
There were 18 correct entries and James' name was drawn from these. Congratulations James!
On Thursday our General Manager, Cynthia Bowers, presented James with his prize of a $500 Mega Mitre Ten voucher. It was a pleasure to meet you James, enjoy using your voucher.
Thank you to everyone who visited our stand at the Hawke's Bay A&P Show this week.
We had a great time meeting people from all walks of life and chatting about what's in the water. There is no doubt that water is front of mind for most people.
We are still analysing the entries to our "So, how well do you know your water" competition and we can tell you there are a number of correct answers. This means there will be a draw to determine the winner of the Mega Mitre 10 $500 gift voucher.
Watch this space for a further announcements in the next few days.
Here are the correct answers:
Container A: Sea Water
Container B: Farm Dam
Container C: Clive River
Container D: Town Supply
Container E: Tukituki River
Container F: Waikoko Lake
The water testing services of our Ministry of Health (MoH) approved and IANZ-accredited laboratory are now available to Wairoa residents with a new pick-up and drop-off depot located at Hawke’s Bay Regional Council's (HBRC) offices in Freyberg Street, Wairoa.
This arrangement with HBRC means as a Wairoa resident, business or school, you can now find out what's in your water, and if it's healthy to drink and bathe in (testing includes spa and pool water).
To have your water tested, simply pick up a testing kit from the Hawke’s Bay Regional Council depot in Freyberg Street in Wairoa. When you drop your water sample back it will then travel to WTHB's bacteriological water-testing and analysis laboratory in Hastings for testing.
All WTHB all our water testing is compliant with new national Drinking Water Standards, which took effect from March this year. This change followed the serious contamination of Havelock North’s water supply in 2016, which caused thousands of people throughout the region to fall ill.
Says our General Manager Cynthia Bowers,
“This is an opportunity for Wairoa residents to have access to water testing services they can rely on with WTHB being IANZ-accredited and compliant with the latest Drinking Water Standards. Once clients are aware of what is in their water, they can seek advice on the appropriate treatment.”
Test results are emailed directly to you at which point you can seek advice from plumbers or other service providers to help determine the best solution for your water going forward. This could include treatment of water tanks, spas or swimming pools, changing of pipes, or the installation of a filter.
Testing kit pick-up and water sample drop-off at HBRC on Freyberg Street in Wairoa is available weekdays between 9am and 12pm.
You can read more about our services and the new national Drinking Water Standards here on our website. And for more information please feel free to give us a call on 06 870 6449.
In a first for the Hawke's Bay-East Coast region, a combination of people, expertise, equipment, systems and processes have resulted in Water Testing Hawke's Bay being awarded with IANZ Accreditation for water sampling and a range of chemistry tests carried out in the field while water sampling.
Having held IANZ Accreditation in their lab for a number of years, the addition of sampling and testing accreditation in the field makes Water Testing Hawke's Bay one of the most qualified and competent water testing companies in the Hawke’s Bay, East Coast and Wairarapa regions. There are only a handful of laboratories in New Zealand that hold IANZ accreditation for water sampling and Water Testing Hawke’s Bay is the first laboratory in these regions to achieve accreditation of water sampling services.
IANZ (International Accreditation New Zealand) is part of the Accreditation Council, an autonomous Crown entity that is globally recognised and represents independent scrutiny, assessment and recognition of technical and scientific competence. It provides the customer with complete confidence in the results they'll receive with an assurance they're being provided with the highest level of water testing services, carried out by qualified and experienced staff, using properly calibrated equipment and scientifically-validated testing methods.
Water Testing Hawke’s Bay general manager, Cynthia Bowers, says the company is proud to have earned IANZ Accreditation:
“It is the result of a dedicated effort by our team and it provides our clients in both the local government and private sector with a high level of confidence that they're receiving the highest level of service. We understand the importance to our stakeholders of knowing what's in their water and IANZ Accreditation gives them independent assurance of our people, equipment and processes."
Water Testing Hawke's Bay will continue to undergo rigorous and regular assessment and quality control checks across all areas of their operation to ensure adherence to the high standards required by IANZ.
Water Testing Hawke’s Bay is an independently owned business operating from a laboratory at Stortford Lodge in Hastings. In addition to their IANZ Accreditation, they are listed as a recognised laboratory by the Ministry of Health. This means Water Testing Hawke's Bay is a preferred provider of water testing services for analytical testing of raw or drinking water required by the Health Act 1956* and Drinking Water Standards.
*It is a specification under the Health Act 1956 that any analytical testing of raw or drinking water required by the Act, or the drinking water standards, is in most situations performed by a recognised laboratory.
For more info:
Contact Cynthia Bowers 027 443 2999 firstname.lastname@example.org
We had a great time at the Field Days last week. There was much interest in our stand and many people wanted to learn more about what's in their water. Thanks to everyone who stopped by to see us, it was great too meet you.
Our Turn Water into Wine competition created a lot of discussion and head scratching. Contestants were asked to correctly match the source to six different containers of water. All correct entries then went into the draw to win a carton of Hawke's Bay wine.
Competition was fierce and we would like to thank all contestants. There were eight correct entries. These came from:
Congratulations to these eight people - you really know your water. The lucky winner of the draw was Bob Masters. Congratulations Bob, we will be in touch this week to arrange delivery of your prize.
The correct answers were:
Container A Farm Dam
Container B Sea Water
Container C Clive River
Container D Waikoko Lake
Container E Town Supply
Container F Tukituki River
Please contact the laboratory if you have any questions about our services.
A simple H2O sample could remedy the lingering bad taste left in mouths of Hawke’s Bay residents, following the water woes of 2016.
Ministry of Health (MOH) approved and IANZ accredited laboratory, Water Testing Hawke’s Bay (WTHB), has joined forces with Isaac’s Plumbing, Pumping and Electrical to bring water standards up to scratch throughout Central Hawke’s Bay and Hastings.
Testing is compliant with new national Drinking Water Standards, set to take effect from March.
This change follows a serious contamination of Havelock North’s water supply in 2016, which caused thousands of people throughout the region to fall ill.
“The way we view water has changed entirely. We feel it’s really important to be on the front foot when it comes to ensuring water supplies are safe,” Isaac’s Director Gavin Streeter said.
“Since the water contamination two years ago – there’s a heightened awareness around water quality. To find out if your water is healthy – pick up a testing kit from Isaac’s in Waipawa or Hastings and have it checked by one of Zealand's leading regional bacteriological water-testing and analysis laboratories.”
The arrangement with Isaac’s establishes a WTHB depot in CHB which will enable residents, businesses and schools easy access to accredited testing services.
Drop off is available during retail opening hours of 6.30am to 5pm – and will include testing of spa and pool water.
“We are pleased to be working with Isaac’s as many of their services are complementary to ours – and there are many synergies between the two businesses; professionalism, qualified and experienced staff, high quality service standards and a focus on water,” WTHB General Manager Cynthia Bowers said.
“This is an opportunity for CHB residents to have access to water testing services that they can rely on as being IANZ accredited and compliant with the latest Drinking Water Standards. Once clients are aware of what is in their water, they can seek advice on the appropriate treatment.”
When results are returned to the client –Isaac's will be able to help determine the best solution going forward. Mr Streeter said this could include treatment of water tanks, changing of pipes, or installing a filter.
“The key here is that Isaac’s is able to assist – from providing a sample kit or form, to prognosis - we can then help implement a workable solution for the client.”
Isaac’s Plumbing, Pumping and Electrical Director Gavin Streeter
Phone: 06) 857 8807
Water Testing Hawke’s Bay GM Cynthia Bowers
Phone: 027 443 2999
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Water Testing Services
Contact Us Today
Please call us on (06) 870 6449
or visit our lab at 1105 Plunket Street, Hastings.